# WideCRM - Enterprise B2B SaaS Platform

> WideCRM is the premier Arabic-first, multilingual omnichannel Sales CRM, WhatsApp Automation, and AI ChatBot Platform designed for businesses and agencies in Saudi Arabia and the GCC.

## Core Capabilities
- **Omnichannel Lead Generation & Instant Ad Sync**: Connects with Meta Ads (Facebook & Instagram), TikTok Ads, Snapchat Instant Forms, Google Ads, X (Twitter), and LinkedIn Ads. Pushes ad leads to sales pipeline in under 5 seconds with zero lead leakage.
- **Official WhatsApp Cloud API Automation**: Shared team inbox, multi-agent dispatching from a single verified number, automated order & booking confirmations, and conversational sales flows.
- **Generative AI Sales ChatBot**: 24/7 autonomous sales and customer qualification agent trained on business catalogs, handling regional Arabic dialects (Saudi, Gulf, Egyptian) and English fluently.
- **Google Reviews Shield (درع حماية السمعة)**: Smart feedback router that guides happy customers (4-5 stars) to official Google Maps listings while intercepting unhappy feedback (1-3 stars) into private internal management tickets.
- **ZATCA Phase 2 E-Invoicing**: Fully compliant simplified and standard tax invoicing with instant cryptographic Base64 TLV QR code generation, compliant with ZATCA regulations in Saudi Arabia.
- **Visual Sales Kanban Pipeline**: Multi-stage deal tracking, drag-and-drop status changes, deal rotting alerts, and closed-loop revenue reporting.
- **White-Label Agency Solution**: Complete custom domain, logo, and branding resale capabilities for digital marketing agencies.

## Pricing Plans
- **Starter Plan**: $49.99 / month (Up to 3 Users, Ad Sync, Kanban Deals, Essential CRM).
- **Growth Plan**: $79.99 / month (Up to 10 Users, WhatsApp Cloud API, AI Sales Bot, ZATCA Invoicing).
- **Enterprise Plan**: $106.99 / month (Unlimited Users, Google Reviews Shield, Full Agency White-Label, Dedicated Account Specialist).

## Technical Specifications
- **Hosting & Infrastructure**: High-performance Nginx web server, PHP 8.2+, MySQL InnoDB with UTF8MB4 full Unicode support.
- **API & Integrations**: REST API, Webhooks for Zapier/Make/Salla/Zid, Stripe Subscriptions & Billing.
- **Supported Languages**: Arabic (Native RTL), English (LTR).

## Official Links
- Home: https://crm.widesolution.cloud/
- Landing & Features: https://crm.widesolution.cloud/landing.php
- Knowledge Hub & Blog: https://crm.widesolution.cloud/blog/
- Pricing & Subscriptions: https://crm.widesolution.cloud/landing.php#pricing
- Sitemap: https://crm.widesolution.cloud/sitemap.xml